Problem Clauses
At ZENITH ARTISTRY LLC (hereinafter referred to as “we,” “us,” or “the Company”), we are committed to ensuring customer satisfaction. If you encounter any issues with our products or services, please follow the terms and procedures below.
- Customer Support
If you experience any issues or have any questions regarding our products, please contact our customer support team at:
Email: [email protected]
Phone: 7209861075
- Feedback
We encourage you to contact us promptly if you encounter any issues so that we can better assist you.
When contacting us, please provide detailed information, including order number, product model, and description of the issue, so that we can provide prompt support. - Processing Time
We will respond to your inquiry within 48 hours of receiving it.
For more complex inquiries, processing time may be longer, and we will keep you informed of progress. - Returns and Exchanges
If the product you received is defective or does not meet your expectations, you may request a return or exchange according to our Return and Refund Policy. Return requests must be submitted within 7 days of receiving the product. - Revisions
These Terms and Conditions may be revised as our company policies evolve. We will post any changes on our official website, so we encourage you to check back regularly.
We appreciate your understanding and support. If you have any additional questions or suggestions, please feel free to contact us.